Built for veterinary practices

Every call
answered, even
mid-exam.

A limping dog at 9 PM, a new puppy's first visit. An AI receptionist answers every call and books it into your calendar.

Count your missed calls
Thursday, 9:18 PMClinic closed
Caller

Hi, my dog started limping on his back leg tonight. Can someone see him tomorrow?

Xenia

I'm sorry he's hurting. I can book him for 8:30 tomorrow morning. Should I hold that for you?

  • Exam booked Fri 8:30 AM
  • Emergency hospital info texted
  • Transcript sent to your team
Friday8:30 AMSick visit, back leg limp

Where a vet practice's revenue slips away.

A new client who gives up on hold. An exam room a no-show leaves empty. A vaccine reminder that never turns into a visit. Sound familiar?

  • 23%of new-client calls failed at the phone: unanswered or on hold 5+ minutes.Aggarwal, Ramirez-Guillen and Haeder, JAVMA, 2026 (5,053 practices)
    Every call picked up right away, day or night. In the same study, only 3.9% failed because the schedule was full.
  • 11%of vet appointments were no-shows on average.PetDesk analysis of 250+ clinics, 2014 (vendor data)
    Text confirmations, a waitlist for open slots, and an optional deposit for new-client visits.
  • 40%of pet reminders led to a clinic visit. The other six in ten did not.Adams, Waldner and Campbell, Canadian Veterinary Journal, 2006 (six clinics)
    Text reminders that book with a reply, a second nudge, and a call list for clients who stay quiet.

Built around how a vet practice runs.

It starts with the phone. Everything after it plugs into the same system and the PIMS your team already uses.

  • AI voice receptionist

    Answers every call when the team is busy and after hours, books into your schedule, and knows your existing clients.

  • Urgent calls sent to your ER

    Follows the red-flag list your DVM signs off on. Urgent callers get your ER partner's details, and your team gets an alert.

  • Refills and records requests

    Takes refill and records requests by phone or text and queues them for your team to approve.

  • Reminder follow-through

    Text-first vaccine and wellness reminders that book with a reply, plus a call list for clients who stay quiet.

  • Confirmations and gap fills

    Confirms every appointment by text, fills cancellations from a waitlist, and can take a deposit for new-client visits.

  • Lapsed patient check-ins

    Each month, finds pets not seen in 12 to 18 months and reaches out based on species and last visit.

Everything runs on production-grade cloud infrastructure with the security and compliance practices modern businesses expect. Your data stays isolated, encrypted, and auditable by your team.

What do missed calls cost you each month?

Move the numbers to match your business. The answer is the revenue an AI receptionist is built to catch.

Value of a booked client
Start with one visit. It's the number nobody can argue with.
Today

345 calls go unanswered, and about 104 of them wanted to book.

$22,256a month
$267,072 a year
With every call answered

Those 104 clients get a booking instead of voicemail.

Unanswered: Aggarwal et al., JAVMA 2026, 5,053 practices (new-client calls, business hours only). First visit: AVMA Pet Ownership and Demographics Sourcebook, 2024, average dog visit. Lifetime is our estimate from Vetsource revenue per patient, 2024 (vendor data). Call volume and booking share are starting guesses. Set them to yours.

Up and running in about a week.

We find what to build first, build it, and run it for you. One team from the first call onward.

  1. 115-minute call

    Tell us how you run

    How calls, bookings, and follow-ups work today. You leave knowing the highest-value thing to build first, with a scope and a monthly number.

  2. 2About a week to start

    We build it

    Built on your real phone line and calendar, tested on real calls, and your team trained on it before it goes live. Bigger builds get their own timeline.

  3. 3Ongoing

    We run it

    We monitor it, fix what breaks, and change it as your business changes. Once the receptionist pays for itself, we add the next piece.

  • Flat monthly rate
  • No long-term contracts
  • Cancel anytime
  • Your data comes with you

Hi, this is Xenia. How can I help?

Every call answered.
Every visit confirmed.
Every client
brought back.

Book a 15-minute call. We'll look at how your calls, bookings, and follow-ups work today, and you'll leave with what to build first, a scope, and a number.