Built for physical therapy clinics

Every call
answered, even
mid-session.

Referral calls at 6 PM, reschedules on a Saturday. An AI receptionist answers every call and books it into your calendar.

Count your missed calls
Tuesday, 6:12 PMFront desk closed
Caller

Hi, my surgeon referred me for PT after knee surgery. Can I set up an evaluation?

Xenia

Of course. I have tomorrow at 9:00 or Thursday at 3:30. Which works better for you?

  • Evaluation booked Wed 9:00 AM
  • Intake forms texted to the patient
  • Referral noted for your team
Wednesday9:00 AMEvaluation, post-op knee

Where a PT clinic's revenue slips away.

A referral that never turns into an evaluation. A first visit that doesn't show. A patient who feels better and quietly stops coming. Sound familiar?

  • 24%of patients referred to PT in one health system went on to start it.Sharpe et al., Family Practice, 2021 (University of Utah Health)
    Every referred patient gets a call or text within minutes, and every call to the clinic is answered and booked.
  • 10%of first evaluations were no-shows, and the odds rose the longer the wait.Physical Therapy journal, 2021 (6,971 scheduled evaluations, Ohio State outpatient)
    The soonest open evaluation offered on the first call, then a text reminder and an easy way to reschedule.
  • 73%of physical therapy episodes had at least one missed visit.Bhavsar et al., PLOS ONE, 2021 (444,995 patients at 828 clinics of one provider)
    When a patient misses a visit or has nothing booked next, a check-in goes out to get the next session scheduled.

Built around how a PT clinic runs.

It starts with the phone. Everything after it plugs into the same system, from the referral to the last visit of the plan of care.

  • AI voice receptionist

    Answers every call during sessions and after hours, books evaluations into your schedule, and captures the referral source.

  • Referral follow-up

    Reaches referred patients within minutes of the referral arriving, and shows which referral sources turn into visits.

  • Fast evaluations, fewer no-shows

    Offers the soonest open evaluation, then sends text and email reminders with an easy way to reschedule.

  • Plan of care follow-through

    Spots a missed visit or a gap in the plan, checks in, and passes 'I feel better' replies to the therapist.

  • Past patient check-ins

    Checks in with discharged patients at 3, 6 and 12 months, so when the problem comes back, they call you.

  • Benefits and visit tracking

    Gets benefits checks ready, tracks authorizations and visit counts, and flags Medicare recertification dates.

Everything runs on production-grade cloud infrastructure with the security and compliance practices modern businesses expect. Your data stays isolated, encrypted, and auditable by your team.

What do missed calls cost you each month?

Move the numbers to match your business. The answer is the revenue an AI receptionist is built to catch.

Value of a booked client
Start with one visit. It's the number nobody can argue with.
Today

80 calls go unanswered, and about 24 of them wanted to book.

$2,520a month
$30,240 a year
With every call answered

Those 24 patients get a booking instead of voicemail.

First visit: U.S. Physical Therapy 10-K, 2024, net revenue per visit. Lifetime is our estimate: that rate times about 10 visits per episode (Moran Company 2018; Beattie et al. 2013). Call volume, unanswered share and booking share are starting guesses. Set them to yours.

Up and running in about a week.

We find what to build first, build it, and run it for you. One team from the first call onward.

  1. 115-minute call

    Tell us how you run

    How calls, bookings, and follow-ups work today. You leave knowing the highest-value thing to build first, with a scope and a monthly number.

  2. 2About a week to start

    We build it

    Built on your real phone line and calendar, tested on real calls, and your team trained on it before it goes live. Bigger builds get their own timeline.

  3. 3Ongoing

    We run it

    We monitor it, fix what breaks, and change it as your business changes. Once the receptionist pays for itself, we add the next piece.

  • Flat monthly rate
  • No long-term contracts
  • Cancel anytime
  • Your data comes with you

Hi, this is Xenia. How can I help?

Every call answered.
Every visit confirmed.
Every client
brought back.

Book a 15-minute call. We'll look at how your calls, bookings, and follow-ups work today, and you'll leave with what to build first, a scope, and a number.