Every call
answered, even
mid-treatment.Every call answered,
even mid-treatment.
Botox questions at 8 PM, consult requests on a Sunday. An AI receptionist answers every call and books it into your calendar.Botox questions at 8 PM, consult requests on a Sunday, the client who can't get through while you're injecting. An AI receptionist answers every call and books it into your calendar, and the system around it brings clients back for their next treatment.
Hi, I'd like to come in for a filler consult. Do you have anything this week?
I do. I have Wednesday at 10:30 or Thursday at 3:00. Is this your first visit with us?
First time. Thursday works.
Thursday at 3:00 it is. I'll text your intake form now, so you're all set before you arrive.
- Consult booked Thu 3:00 PM
- Intake form texted to the client
- Transcript sent to you
Where a med spa's revenue slips away.
Each of these leaks starts with demand you already paid for: the ad that made the phone ring, the consult that never booked, the client who never came back.
- 23%of aesthetic-practice inquiries never get a reply.MyMedLeads, 2.5 million inquiries, 2024Every call and web form answered in minutes, day or night, with a booking at the end of it.
- 22%of med spa bookings end in a cancellation.Mangomint platform data, about 20,000 injectable and filler appointments (vendor data)Confirmations and reminders that catch cancellations early, and a waitlist that fills the open slot.
- 45%of first-time Botox patients never came back for a second treatment.White, Tanzi and Alster, Dermatologic Surgery, 2006A check-in at two weeks and a rebook before results fade. In that same study, one follow-up lifted returns from 55% to 67%.
Built around how
a med spa runs.
The receptionist goes in first. These are the pieces med spa owners add next, all plugged into the same system and the calendar you already use.
A receptionist that never misses a call
Answers day or night, books consults and treatments into your calendar, and sends you every transcript.
Replies to DMs and web forms in minutes
Instagram messages, web forms and ad leads get an answer and a booking link before they try the next spa.
Follow-up after every consult
A quote, financing options and a one-tap booking link, sent while the client is still deciding.
Confirmations and waitlist fills
Confirms every appointment, catches cancellations early, and offers the open slot to the next client on the list.
Rebooks timed to the treatment
Botox wears off in three to four months and filler in nine to twelve. The reminder goes out before they drift.
Good faith exams and consent, routed
Exams sent to your medical director, with photos and consent captured and filed with the visit.
Everything runs on production-grade cloud infrastructure with the security and compliance practices modern businesses expect. Your data stays isolated, encrypted, and auditable by your team.
What do missed calls
cost you each month?
Move the numbers to match your business. The answer is the revenue an AI receptionist is built to catch.
69 calls go unanswered, and about 21 of them wanted to book.
Those 21 clients get a booking instead of voicemail.
Unanswered rate: MyMedLeads, 2.5 million aesthetic-practice inquiries, 2024 (all inquiries, not only calls). First-visit value: AmSpa 2022 Medical Spa State of the Industry, average spend per patient per visit. Call volume, booking share and lifetime value are starting guesses. Set them to yours.
Up and running
in about a week.
We find what to build first, build it, and run it for you. One team from the first call onward.
- 115-minute call
Tell us how you run
How calls, bookings, and follow-ups work today. You leave knowing the highest-value thing to build first, with a scope and a monthly number.
- 2About a week to start
We build it
Built on your real phone line and calendar, tested on real calls, and your team trained on it before it goes live. Bigger builds get their own timeline.
- 3Ongoing
We run it
We monitor it, fix what breaks, and change it as your business changes. Once the receptionist pays for itself, we add the next piece.
- Flat monthly rate
- No long-term contracts
- Cancel anytime
- Your data comes with you
Hi, this is Xenia. How can I help?
Every call answered.
Every visit confirmed.
Every client
brought back.
Book a 15-minute call. We'll look at how your calls, bookings, and follow-ups work today, and you'll leave with what to build first, a scope, and a number.